At Mr. Handyman/Mr. Appliance we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing business professional to work in our fast-paced office environment. 

Why You’ll Want to Join Our Team

Here are a few benefits to joining the Mr. Handyman/Mr. Appliance team.

• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day 
• Grow your skills in a challenging and varied work environment
• Wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events
• And so much more…

Your Responsibilities as an Office Professional

• Office and Lead management – You will hold responsibility for all customer communications while organizing work and managing schedules for our Service Professionals
• Manage customer and team expectations – You’ll communicate with customers and team members to help them understand what they need to have done and manage expectations about the scope of work and costs.

How We’ll Measure Performance

Here are some of the ways that we’ll measure your performance in the role.ST

• Quality of Work – Our value comes from meeting and exceeding our customers' expectations at every touch point 
• Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction. 
• Efficiency – Completing tasks in a timely manner is critical to success in this role.

To Succeed in this Role

• Be highly organized and detail-oriented 
• Possess excellent customer communication and independent work skills
• Have computer experience with Office and Excel 
• Be a self-starter 

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 3+ years of experience in an office setting
• Professional communication and phone skills

Benefits & Pay

Starting pay from $17/hour with bonus pay options and is dependent on your experience.

PTO, Holiday pay, 401K with employer match.