Description

Presenter: Lance Spencer - Title - Genuine Hospitality...The Chick-Fil-A Way! - Description - Lance Spencer, owner of the local Chick-Fil-A restaurants will highlight the way Chick-Fil-A changed the way hospitality is delivered to customers and how you can do the same thing with your business. He will also highlight the many facets of hospitality, from the importance of saying "my pleasure," to saying "thank you" and why it's important that you use these simple techniques when delivering 5 Star service! - Sponsor - Bank of Grain Valley